FAQ
In extreme high temperature or high humidity days, reducing the Humidex speed setting during peak hours will help to reduce the load on the AC unit; specifi...
Thu, 7 Feb, 2019 at 1:28 PM
Ventilation is always beneficial and leads to a healthier home. However, the unit is designed so that after running for a while, the conditions in the basem...
Thu, 19 Aug, 2021 at 10:15 AM
No. The ducts should be closed in these spaces as they tend to create condensation and add to moisture problems. When the AC system supplies the air...
Fri, 20 Aug, 2021 at 4:15 PM
The Humidex® unit you receive will depend on the size and layout of your home, condo, or apartment. Available in digital or Wi-Fi-enabled models, our lineup...
Tue, 24 Jun, 2025 at 9:15 AM
Humidex® Basement, Crawlspace, and Whole Home units must be installed in the lower level of a home with a passive air register in the door to the b...
Thu, 29 Jul, 2021 at 10:47 AM
There are no filters, so there is no maintenance to be concerned about with normal use. Periodic cleaning of the intake vents on the bottom of the system is...
Mon, 20 Sep, 2021 at 11:05 AM
All Humidex® ventilation systems involve a drying out process that will vary, depending on the actual condition of the home, the environment, and other vari...
Tue, 8 Jan, 2019 at 2:02 PM
Loss is minimal. Over time, the system will actually reduce the heating and air conditioning costs by better distributing the heated and conditioned air thr...
Tue, 8 Jan, 2019 at 2:03 PM
The recommended settings during the summer months are between 50%-55%. During the winter months with the drier air, we recommend your settings to be betwe...
Thu, 7 Feb, 2019 at 1:31 PM
The system is designed to run at all times to ensure a sampling of the current humidity levels. This enables it to increase ventilation at the times when hu...
Tue, 8 Jan, 2019 at 2:04 PM